Login Issues?

 

Login Issues? Here are some tips to help!
  • A username and temporary password are provided by an HR or company representative. This web service can only be accessed using these unique login credentials.
  • Your username and password are both case sensitive. Double-check the account activation email and, if possible, copy and paste the text from the email to the login page instead of typing it manually.
  • If you are typing the username and password manually, pay special attention to the characters that could be letters or numbers (such as the letter O versus the number 0).
  • After 3 unsuccessful login attempts, the page will lock for 10 minutes before you can attempt to login again.
  • Select the "View Typed Password" checkbox to display the password and confirm for accuracy.
  • Ensure the username and password do not include any unnecessary spaces before, within, or after the login credentials provided in the activation email.
  • Use the ‘Forgot Password?’ Button to enter your username which will either confirm your security question or send an email with a password reset link.
  • If you don’t remember your username, you will need to contact an HR or company representative.
  • This website is optimized for use in Google Chrome. If you are using another type of web browser (such as Safari, Internet Explorer, FireFox, etc.), try switching to Chrome.
  • For the fastest resolution if additional assistance is needed, contact an HR or company representative.
  • Contact Technical Support by emailing solutions.team@aaimea.org .